Not all banks support e-transfer requests at the moment. Clicking on this link: https://www.interac.ca/en/consumers/products/interac-e-transfer/enhanced-features/#fi-list-request-money will provide you with all the banks that do. If you do not find your bank listed here we recommend you reach out to your bank about enrolling for Interac E-transfer requests.
We also recommend you look at our alternative deposit methods in the meantime by visiting this FAQ: https://support.getstack.ca/hc/en-us/articles/360025888314-How-do-I-load-my-STACK-account-
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