During sign-up your information is verified by Equifax. If your information is not verified by Equifax at the time of sign-up, we will request that you send in PDF documents as per government requirements (FINTRAC).
If you believe you put the right information in, you can contact Equifax at 1-800-465-7166 to have it updated.
Why do I have to give you PDF documents with my information?
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