You do not need to notify us that you are travelling, however we suggest you do a few things before leaving:
- Load money onto your card before you leave the country.
- Call our toll free number 1-877-782-2501 to get your card PIN, this is different than your app PIN. If you want to change your PIN, you will need to follow the instructions to pick a new PIN and (1) go to an ATM that has a Mastercard or Cirrus logo to complete the PIN change by putting your card in and entering your new PIN, select chequeing account and exiting out or (2) make a purchase where you must put the chip into the card reader and punch in the first original PIN, which will then program your new PIN for following transactions.
- Review our list of restricted countries which can be found by clicking here