You do not need to notify us that you are traveling, however, we suggest you do a few things before leaving:
- Load money onto your card before you leave the country.
- Get your card PIN, this is different than your app PIN. If you want to change your PIN, you will need to follow the instructions to pick a new PIN and (1) go to an ATM that has a Mastercard or Cirrus logo to complete the PIN change by putting your card in and entering your new PIN, select chequing account and exiting out or (2) make a purchase where you must put the chip into the card reader and punch in the first original PIN, which will then program your new PIN for following transactions.
- Make one transaction with your STACK card by putting the chip-in and entering the PIN to make sure it works before you leave.
- Review our list of restricted countries which can be found by clicking here
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