If you are receiving the error message "error authenticating user" when trying to sign-in to your Stack app it's due to incorrect email or password combination.
Double check the email and password entered is correct and is the one you used to sign-up with.
If you do not remember your password, we suggest tapping on "Forgot Password" to reset your password.
If you do not see the "Forgot your Password" link, tap Log In which will bring you to a white page.
At the bottom of the page, tap "Forgot Password?".
Enter your email address to get a reset link.
If you require further assistance please feel free to call us at 1-877-782-2501 or chat in via our website by clicking the Chat bubble.
Comments
0 comments
Article is closed for comments.